FAQ

These are the two main different formats which Karaoke discs are made. CD+G is by the most popular format for Karaoke in the UK. When buying CD+G discs please make sure your Player is compatible with the CD+G format (most normal DVD Players will not play CD+G discs).

CD+G stands for Compact Disc + Graphics (also known CDG or CD+Graphics). A CD+G is a compact disc with graphics in addition to the audio track found on a normal music CD. CD+G discs have on screen lyrics over a blue or plain background. They play on CD+G players. Most Karaoke machines eg: Arbiter, Singing Machine, Goodmans, Sunfly, VocoPro etc. use these discs. Some VCD & DVD Players will also play them. They will also play on a normal CD player for use as backing tracks but of course you don`t get any on screen lyrics.

DVD stands for Digital Versatile Disc. Most DVD Karaoke discs have on screen lyrics over a blue or plain background. Some do have a MTV type video in the background as well. They only play on DVD players. Most home Karaoke Machines Do Not play them.

If you want specific songs that you can’t find on ready-made discs (without having to buy lots of discs), have a disc custom made with just the songs you want. Now the choice is yours, you can use CustomBurn or Selectatrack to custom make your own Karaoke disc, in either CD+G or DVD format.

A Karaoke track is a re-creation of the original song, minus just the lead singer(s). Most include the backing vocals that were on the original version. A backing track is usually just an instrumental version without any vocals at all. Many singers & solo artists do use Karaoke discs as backing tracks, but please make sure that backing vocals are ok for you before ordering.

Just click the Custom Burn or Selectratrack links in the Karaoke section where you can create your very own custom Karaoke disc.

Yes, just click the Downloads link in the Karaoke section to visit Selectatrack or Karaoke CC where you can instantly download tracks in MP3+G format. There is also some free software that allows you to play your track on your PC, with on screen lyrics. Alternatively click the iKO link to visit the iKO Store, where you can download karaoke videos for your iPod.

99.9% of Karaoke discs do not feature the original artists but are faithful re-creations using session musicians. There are a few that have been made that do use the original backings (Motown & Disney etc) but this is rare as getting access to the original master & re-mixing the track less the Lead Vocals would be impractical & expensive!

Most orders placed by 3:00pm (up to 5pm for discs) will be sent out on the same day or first thing Monday if ordered over a normal weekend! All orders placed for discs & small items whether on the phone or placed on-line are sent out Royal Mail 1st Class. This is a very quick service and usually takes 24-48 hours to be delivered. Sometimes a signature will be required upon delivery. Please note Royal Mail do not guarantee delivery within 48 hours, so please allow at least 5 working days before contacting us. If an item is out of stock, it will be placed on back order and may take a few days to arrive. We will try & keep you informed as to when you should get it. On rare occasions an item may no longer be available, and the order will have to be cancelled. Once again we will let you know. All equipment & disc orders that are either too heavy or too high value to send with Royal Mail, we send with DPD. All orders sent with DPD will require a signature & should arrive in 1-2 days depending on stock. For stock details or to arrange a specific delivery date please contact us.

Most orders placed by 3:00pm (up to 5pm for discs) will be sent out on the same day or first thing Monday if ordered over a normal weekend! Discs & small items can be sent via normal airmail to most the world, and time scales really depend on the destination, but orders going to Europe generally take around 1 week & orders going to the USA between 1-2 weeks. Orders too heavy for airmail can only be sent to certain countries, if you don’t see your country listed when completing the order, please contact us for a shipping quote.

Discs. One CD or pack costs £1 if ordering 2 or more we send them post-free in the UK. The rest of the world is £5 for International Signed for Air Mail Registered Delivery. Equipment orders being delivered to non-mainland UK, offshore islands & outside the UK depends on the destination, please add the items to your basket & select your country for a price. If you do not see your country listed please email or call for a shipping quote.

Yes. We only use Google Checkout for online payments. Google Checkout is a fast, secure way to buy from many stores across the web. And we don`t have access to you card details.

During the changeover to the new website some customer login details got lost, so you will need to register as a new customer.

During the changeover to the new website some customers address details got lost, so you will need to enter your address details again in the boxes provided.

Yes, just click the Downloads link in the DJ section to visit Mastermix Digital, where you can instantly download tracks in MP3 format to your PC. All of the tracks are fully-endorsed by the manufacturer and are sold with their permission. Full royalty payments are also paid to the Mechanical Copyright Protection Society (MCPS) for all tracks downloaded.